Wilfried Urgin

Wilfried Urgin possesses extensive experience in information technology support, currently serving as Responsable Support Informatique at Stokomani since March 2021. Responsibilities include managing IT support activities across corporate, warehouse, and retail locations, optimizing assistance procedures, analyzing service quality, and overseeing user lifecycle processes. Prior to Stokomani, Wilfried held key roles at PhotoBox—including over ten years of expertise in IT support and team management—and served as a technician at the Ministry of Culture, where responsibilities included managing IT assets and providing user support. Additionally, experience at Dell involved hardware maintenance and client dispute resolution. Wilfried's educational background includes a Baccalauréat from Lycée Louis Jouvet.