Elizabeth G.

Elizabeth G. is an experienced sales and contact centre manager with a robust background in operational delivery, revenue generation, and customer service. Currently serving as a Senior Business Consultant at WCCF since May 2017, Elizabeth has also held a long-term position as Call Centre Manager at PHS Group since November 2007. Previous roles include Director at Contact Centre Network Northern Ireland from May 2018 to May 2022, Senior Consultant at Red Recruitment from March 2015 to February 2017, and Contact Centre Manager at Lloyds Banking Group (HBOS) from October 2000 to June 2005, where Elizabeth set up outbound telemarketing operations. Additional experience includes serving as Call Centre Manager at BT (1997-2000) and Manager at Western Mail (1984-1993). Education was completed in Cardiff.