Joseph J. L. McGrath

Customer Support Manager at Phyn

Joseph J. L. McGrath has a long history of work experience. From 2019 to 2005, they have held various positions in the customer service, IT, and product information fields. In 2019, they became the Customer Support Manager at Phyn, responsible for daily supervision of customer support agents, developing creative solutions to customer problems, and interviewing, hiring, and training staff. In 2015, they were the I.T. Help Desk Supervisor at SQA Services, Inc., in addition to fulfilling Help Desk responsibilities. From 2014 to 2013, they were the IT Helpdesk Technician and Client Service Agent at Velocify, Inc. In 2012, they were the Customer Support Representative at TollFreeForwarding.com and the IT Technician, Website Administration, Sales and Marketing Support at ReefGeek, Inc. In 2007, they were the IT Technician, Account Management, Shipping & Receiving at Raffaello Research Labs. In 2006, they were the Technical Support Representative at LiveOffice. In 2005, they were the Product Information Manager at PC Mall Services.

Joseph J. L. McGrath attended Hamden Hall Country Day School.

Links

Timeline

  • Customer Support Manager

    July, 2021 - present

  • Customer Support Supervisor

    April, 2020

  • Customer Support Agent

    April, 2019

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