Shaquanta Jenkins, RHIT, has extensive experience in health information management and customer service. Currently employed as a Coder I and Financial Counselor at Physicians East since December 2015, Shaquanta handles patient billing inquiries, processes payments, and verifies insurance eligibility. Prior experience includes a Clinical Student Internship at Vidant Medical Center, where Shaquanta gained skills in document scanning and coding, and a similar internship at Carolina Arthritis Center focusing on billing and insurance. Additional roles include collections at Farmers Home Furniture, sales and customer service positions at Convergys and CenturyLink, and training team leader at Keihin North America, Inc. Shaquanta holds an Associate of Science degree in Health Information/Medical Records Technology from Edgecombe Community College.
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