Laura Castro

Laura Castro has extensive experience in business analysis and customer service, currently serving as a Business Systems Analyst at Physicians Insurance since May 2021. Previously, Laura worked at Nordstrom from November 2012 to June 2020, advancing through various roles including Business Analyst II, Audit and Recovery Supervisor, Online Beauty Supervisor, and Online Beauty Stylist. Notable achievements include driving dashboard design and leading a team to enhance customer service quality. Earlier career roles also included positions in hospitality and retail, demonstrating a strong foundation in customer relations. Laura holds a Bachelor of Fine Arts in Fashion Merchandising from the Academy of Art University and a CA certification as a Make-Up Artist/Specialist from Lu Ross Academy.