Joris Bak

Joris Bak is an accomplished professional with extensive experience in enterprise account management and client success. Since April 2018, Joris has served as Senior Director of Enterprise Accounts at Piano, where the focus is on leveraging insights to enhance customer engagement. Prior to this role, Joris held various positions at Mangrove from September 2004 to April 2018, including Senior Director of Client Success for EMEA and Director of Client Experience for Europe, contributing to strategic consulting and account management in a full-service internet development agency. Earlier career experiences include positions at Three Ships Enterprises as an E-learning Trainer/Consultant, Media Plaza as a Program Editor for E-business, and self-employment as a web designer and consultant. Joris has also been involved in academia as a teacher in Design & Communication. Educationally, Joris holds a Bachelor of Business Administration from Inholland University of Applied Sciences and has additional studies at Vrije Universiteit Amsterdam and Leiden University.