Mathieu Poirier

Mathieu Poirier is a seasoned professional in the hospitality and tourism industry with extensive experience in customer success, consulting, and management roles. Currently serving as a Customer Success Specialist at Piecemeal since May 2021, Mathieu leverages AI technology to optimize restaurant operations. Previously, as a Contractual Consultant for the Center of Expertise at the Institut de tourisme et d'hôtellerie du Québec, Mathieu aided businesses in the tourism sector in adapting their models for efficiency and resilience. Mathieu's career also includes significant positions such as Maitre D' at Darna Bistroquet, Director of Food and Beverage at Epik Hotel Boutique Montreal and Hôtel PUR, and various roles within Ville-Marie Collection. With a solid educational background from HEC Montréal in Business Management and Organizational Leadership, Mathieu is dedicated to enhancing operational performance and guest experiences across diverse hospitality settings.