Julie Smith

Julie Smith has a diverse work experience that spans over two decades. Julie started their career at Cincinnati Bell Telephone Co in 1998, where they held various roles. In their role as a Special Carrier Service Interface, they worked with telecommunication providers to ensure order accuracy and authorization for telephone number activation. Julie also managed multiple time-sensitive issues and maintained accurate records for reporting. Julie then transitioned to the role of Senior Project Support Business Market, where they oversaw planning, strategic development, and goal establishment for Business Accounts. Julie developed high-level products and provided service expertise with competitive knowledge. Additionally, Julie played a critical role in developing "Save and Win-back" strategies as a Senior Sales Support Business Market Operations, exceeding retention objectives and identifying new business opportunities. Most recently, Julie joined Pilot Chemical Company in 2021 as a Business Customer Service Support Representative. In this role, they proactively inform customers of changes to orders and delivery, coordinates with manufacturing and logistics for on-time delivery, and ensures compliance with the Responsible Care Management System. Julie is skilled in critical thinking, problem-solving, and "think outside the box" approaches for building value and profit.

Julie Smith has a diverse education history. Julie attended LinkedIn Learning from 2018 to 2020, but did not obtain a degree or specialize in any particular field of study. Prior to that, from 1998 to 2019, they pursued a certification in Telecom from an institution called Certification. During the same period, they received the Circle of Excellence Award, though the details of this achievement are not specified. In addition, Julie has obtained several certifications from LinkedIn Learning in various areas such as goal achievement, work-life balance, leadership, customer service, and communication skills.