Marlena Jones

Marlena Jones, CPA, is a seasoned professional in customer success and assurance, currently serving as Customer Success Program Manager and formerly Senior Customer Success Manager at Pilot.com since November 2021. Prior experience includes roles at PwC from January 2018 to November 2021 as Assurance Senior Associate and Assurance Associate, along with an Advisory Internship in 2016 focusing on due diligence for M&A related to FCPA implications. Marlena's career began with internships at Calibre CPA Group, PLLC, Cushman & Wakefield, and a sales associate position at Madewell. Educational credentials include a Master of Science in Accounting and Finance from The University of Edinburgh and a Bachelor's Degree in International Business from Rhodes College, complemented by studies at Shanghai University of Finance and Economics.