Anjalika Saini

Anjalika Saini is a Sales Marketing Supervisor at Pilot Flying J since December 2020, leading a team of over 15 individuals while analyzing market trends and developing innovative business strategies. Previously, as a Lead Sales Representative, Anjalika coached a team of 20 Customer Support Representatives, achieving a 95% escalation resolution rate and increasing client engagement by 30%. Earlier experience includes a role as a Cashier Customer Service at Esso, where Anjalika implemented strategies that improved customer satisfaction scores by 25% and boosted upsell and cross-sell revenue by 40%. Anjalika holds a Bachelor of Business Administration (BBA) in Project Management from Yorkville University, completed in March 2023.