Nicole Rodgers

Nicole Rodgers is a seasoned professional in customer success management, currently serving as the Principal Customer Success Manager in Client Services at Pindrop since July 2016. With a comprehensive background covering various roles in customer success and account management, Nicole has excelled in retaining and growing customer relationships across multiple organizations, including OpenSpan, Genesys Cloud, West IP Communications, Research In Motion, and Aspect Software. Notably, Nicole has effectively managed high-profile client portfolios, overseen strategic service planning, and advocated for customer needs. Academic credentials include an MBA in General Business from Amberton University and a Bachelor of Science in Public Relations from Northwest Missouri State University.