Richard Smith currently serves as the Strategic Accounts & Partner Director at Pindrop, specializing in AI and ML-driven customer authentication and fraud detection technologies. Prior to this role, Richard was the Global Partnerships Director at Kore.ai, where focus was on enhancing customer experiences through conversational AI. Richard also held the position of Strategic Clients Director at eGain Corporation, providing digital engagement solutions to leading global brands. Earlier career highlights include serving as Director of Sales and Business Development at RLS Global and European Sales Director at ParTech, Inc., along with significant roles at Verizon and Huawei. Richard holds a BA in Law & History from the University of Leicester.
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