Jordan Burr

Jordan Burr is an experienced professional in customer success and account management, currently serving as a Senior Digital Customer Success Manager at Ping Identity since January 2024, focusing on building the company's Digital Customer Success Program. Previously, Jordan held the role of Senior CSOM at ForgeRock and demonstrated significant leadership in sales and account development as a Senior Management professional at GradeCam, where responsibilities included driving revenue, managing sales teams, and developing the initial Customer Success team. With a strong foundation in relationship management from earlier positions at Domo, DealerSocket, and Gartner, Jordan has consistently excelled in increasing client adoption and retention while effectively managing large contracts. Education includes a Bachelor of Science in Athletic Training from Brigham Young University.