Richard Patchet is an experienced technical writer with a strong background in creating documentation for APIs and software as a service providers. Currently serving as a Senior Technical API Writer at Ping Identity since November 2021, Richard has utilized Agile methodologies and various tools such as markdown in VS Code, Postman, and Git to develop technical documentation for JSON APIs. Previously, Richard held similar positions at IDEMIA and IBM, focusing on the documentation of cyber security and cloud technologies. With a career beginning in management roles at Cinemark and extensive experience in technical writing across major companies like Verizon and IBM, Richard combines comprehensive documentation skills with operational expertise. Richard holds an MBA in Management Information Systems from the University of Minnesota - Carlson School of Management and a BA in Sociology from the University of Minnesota.
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