Rodney Apura

Rodney Apura is an accomplished leader in customer success and business strategy with extensive experience across multiple high-profile companies. Currently serving as the VP of Customer Success Americas at Ping Identity since August 2025, Rodney is also an Executive Member at Pavilion. Prior roles include Senior Director of Customer Success at Zendesk, where responsibilities encompassed shaping the Customer Success strategy for North America, and Director of Success Management at Salesforce, focusing on customer engagement and adoption. Rodney's career includes leadership positions at Slalom, Apura Consulting, NantHealth, Accenture, and Acumen Solutions. Educational qualifications include an MBA in Management Information Systems from Bentley University and various certifications from prestigious institutions, reflecting a commitment to continuous professional development.