Palak Singla

Palak Singla is an experienced IT support professional currently serving as an IT Ops Helpdesk Technician at Pinterest since September 2022, providing on-site and global technical support through Milestone Technologies. Prior to this role, Palak worked as a Service Desk Analyst for Government and Consumer Services from January 2022 to September 2022, delivering remote support to government employees. Palak also held the position of Field Services IT Support Officer, enhancing customer experience through comprehensive technical assistance. Earlier experience includes serving as an IT User Support at the Canadian Mental Health Association Simcoe County, where technical support was provided via phone, email, and in-person. Palak holds a degree in Computer Systems Technician - Networking from Georgian College, completed in August 2022.