JC

Joyce C

Customer Service Representative at Pioneer Credit Recovery - A Navient Company

Joyce C has extensive experience in customer service and business development, currently serving as a Customer Service Representative at Pioneer Credit Recovery since October 2022, assisting taxpayers with Property Tax Relief inquiries for the State of New Jersey. Prior roles include Business Development Consultant at Holman Enterprises, where Joyce managed client relationships and fleet operations, and Customer Service Specialist at William Hill, providing support in a high-volume call center. Additional experience includes positions at TELEPOINT COMMUNICATIONS, INC., Duck Donuts, and Chick-fil-A, where Joyce honed leadership, communication, and problem-solving skills. Joyce holds a Bachelor of Applied Science in Accounting from DeVry University and has also attended Strayer University.

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