Remedy Partners, Inc.
Jerald Young is a skilled professional with a background in customer service and development. Currently serving as a Customer Service Representative at Signify Health since January 2025, responsibilities include assisting members with appointment scheduling and account verification. Previously, Jerald worked as a Full Stack Developer at General Assembly between March 2021 and July 2025, and as a Customer Service Representative at Conduent from April 2018 to May 2019, where duties involved troubleshooting Apple devices and facilitating device setups. Additionally, Jerald worked as a Smart Secure Specialist at StatesideBPO from March 2017 to April 2018, providing support for home security system issues and billing inquiries. Jerald holds a Certificate of Completion in Full-Stack Development from General Assembly and an Associate's degree in Graphic Design from Universitas Esa Unggul.
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