Tarineh “Terry” Freitas ️

Tarineh "Terry" Freitas has extensive work experience in various roles and industries. In their most recent position at Pipefy, they served as a Technical Support Analyst, utilizing their expertise in SQL queries, Ruby on Rails, and Data dog to troubleshoot and resolve issues related to web applications. Prior to that, at Dock, Terry worked as a CSOps | Technical Support Analyst II. Tarineh “Terry” has also worked at Octadesk, where they held roles such as Analyst Support Senior (N2) and Analyst Support Jr., providing support for software-related issues and working closely with developers to enhance data analytics capabilities. Earlier in their career, Terry worked at Wilhelmsen group as a Central Agent and Global Agent Admin Americas, where they coordinated port calls, ensured compliance with procedures, and provided support and advice to customers. Tarineh “Terry” also gained experience at Inchcape Shipping Services, Hanjin Shipping, Sercotem Containers, and Fourships Agência Marítima in various operational and financial assistant roles.

Tarineh "Terry" Freitas 🏳️‍🌈 completed their education in Computer Systems Analysis/Analyst with a Bachelor of Technology (BTech) from Universidade Paulista from 2017 to 2018. Prior to that, they pursued a Translate and Interprate's Degree in Letras, Estudos Gerais e Ciências Humanas from Univerisade Católica de Santos between 2011 and 2013. In addition to their formal education, Terry obtained additional certifications in Basic Process Management and Trilha de conhecimento Pipefy from Pipefy in June 2022. Tarineh “Terry” also became a Conversational Support Expert through Intercom in the same month and year. Lastly, they obtained the Conversational Marketing Certified certification from Drift in February 2021.