Intekhab Alam

Program Director, Digital Health & Amrit at Piramal Swasthya

Intekhab Alam has a diverse work experience spanning over several years. Intekhab started their career at Firstsource Solutions Limited in 2008, where they worked as a Manager Operations. In this role, they were responsible for meeting client expectations, ensuring process efficiency, and managing manpower and resources.

In 2014, Intekhab joined Piramal Swasthya and took on various roles. As a Senior Operations Manager, they oversaw three locations in India and implemented a project that resulted in a 15% increase in serviced calls. Intekhab later transitioned to become the Lead of Data and Reporting, where they established a BI and Analytics department from scratch, promoted data culture, and developed strategies for leveraging data insights. In their most recent role as Program Director, Digital Health & AMRIT, they were involved in strategic thinking, designing, and research for the AMRIT platform, aimed at improving primary healthcare interventions.

Overall, Intekhab Alam has gained extensive experience in operations management, data and reporting, and program development in the healthcare sector.

Intekhab Alam completed a Bachelor's Degree at Utkal University from 2002 to 2005. Afterward, they pursued further education in Data Analytics and Reporting through Coursera. In terms of additional certifications, they obtained a Six Sigma Greenbelt certification from Piramal Swasthya in January 2016. Intekhab also obtained a Tableau certification, although specific details regarding the institution and date of attainment are unavailable.

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