Alex Pham

Alex Pham is an experienced Customer Success Manager at PitchBook Data, currently serving the enterprise segment since April 2021, after previously managing middle-market client relationships. With a strong foundation in customer support, Alex has held various roles at PitchBook, developing expertise in the platform, providing training, and achieving high customer satisfaction scores. Prior to this, Alex worked as a Global Customer Experience Specialist for Microsoft through Rational and Designit, delivering technical support and managing customer escalations. Additional experience includes roles in the restaurant and healthcare sectors, showcasing a diverse skill set in customer service and support. Alex holds an Associate of Arts and Sciences degree in Biology/Physiology from Bellevue College and has a Bachelor's degree from the University of Washington.