Marissa Jones is an accomplished professional with a strong background in customer success and management, currently serving as the Director of West Coast Customer Success at PitchBook Data since June 2017. With a focus on enhancing client relationships and driving satisfaction, Marissa has progressed through various roles within PitchBook, including Manager and Customer Success Manager. Prior to PitchBook, Marissa held multiple management positions at Huxley Wallace Collective, where responsibilities included overseeing restaurant operations, financial management, and staff training. Marissa's career began at True Fabrications dba True Brands as a Customer Operations Associate, where data management and order fulfillment were key duties. Marissa earned a Bachelor of Business Administration in Marketing from the UW Foster School of Business, complemented by a minor in French and international experience at Université Paul Valéry - Montpellier III.
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