PIVITAL provides and professionally manages IT technicians for onsite hardware installation and repair.   Our geographic coverage spans 180+ countries and all 50 states, and our expert project managers deliver large scale, multi-site projects supported by our 24x7x365 service and field operation centers.   Our focus on quality and advanced planning, combined with a leading-edge support infrastructure for our technicians, results in successful onsite support and high client satisfaction.

IT Services

Pivital, Inc.

Doug Lacy

Rose Tiongzon

Donja Andrews

Tim Shea

Jason Gay

Anna Wagner

The Technical Support and Service Management team at Pivital, Inc. is responsible for overseeing the delivery and quality of onsite IT technician services across a vast geographical area. This team ensures efficient coordination of field operations, manages service requests, and implements strategies to enhance client satisfaction. By leveraging expert project management and 24/7 operational support, they aim to deliver seamless technical assistance and maintain high standards in service delivery.

Technical Support and Service Management

Project Coordination

Leadership Team

Technical Support and Service Management

About

Team members

Other teams at Pivital, Inc.

Project Coordination

Leadership Team