Elisa Mustafaj

Elisa Mustafaj has a diverse range of work experience, starting as a Medical Receptionist at Swedan practice from February 2014 to January 2016. In this role, they answered incoming calls, welcomed patients and visitors, and maintained patient confidentiality.

Elisa then transitioned to a Sales Assistant role at Clarks from January 2016 to May 2017, where they excelled in providing personalized client services, resolving customer complaints, and managing stock and deliveries.

Elisa joined Pixi Inc. as a Sales Assistant in May 2017, contributing to enhanced customer satisfaction, increased sales through product knowledge, and visually appealing displays. Elisa later moved up to the position of Assistant Manager at Pixi Inc. in June 2021, where they focused on improving staff and customer satisfaction, recruiting high-performing team members, and generating weekly targets that resulted in increased sales and productivity.

Between their stints at Pixi Inc., Elisa also worked as a General Administrator at Serco from February 2019 to September 2019. In this role, they effectively communicated with managers, organized bookings and travel arrangements, and monitored office inventory.

Most recently, Elisa served as an Assistant Manager at Forest Bistro Cafe from September 2019 to June 2021. Elisa efficiently resolved customer queries, managed supplier deliveries, and improved customer assistance by maintaining up-to-date knowledge of menu items.

Overall, Elisa Mustafaj's work experience showcases their abilities in customer service, team management, problem-solving, and organization across a variety of industries.

Elisa Mustafaj began their education journey in 2010 at the University of Language and Literature, where they pursued a Bachelor's degree in Communication and Media Studies. Elisa successfully completed their studies in 2012. Following this, Elisa enrolled at the Newham College of Further Education from 2012 to 2014 to obtain a Diploma of Education in Office Professionals Level 1-2. Years later, in 2021, they attended IT Career Switch for a brief period, specializing in the field of Cyber Security Analyst. No specific degree name was provided for this program.