Jacquelyn Ficco

Jacquelyn Ficco possesses diverse experience in customer service, healthcare analytics, and education support. Currently employed at PJW Restaurant Group since May 2018, Jacquelyn has held roles as Server, Bartender, and Key Manager, effectively managing customer interactions in a busy environment while pursuing education. Previous experience includes positions as Application Analyst 1 and Associate Application Analyst at UHS, where responsibilities involved patient management and workflow testing in Cerner applications, along with conducting team meetings. Jacquelyn also served as a Job Coach for students with special needs, fostering workplace skills, and completed multiple internships in healthcare finance and administration. Educational credentials include a Bachelor of Science in Health Policy and Administration from Penn State University and a Master of Public Health from West Chester University of Pennsylvania.