Casey Feliciano

Casey Feliciano is a seasoned professional with extensive experience in customer success and data analysis within the SaaS industry. Currently serving as a Senior Customer Success Manager and SaaS Consultant at Zylo, Casey specializes in managing SaaS-based risks and costs while providing clients with actionable insights and ongoing support. Prior roles include a Global CDS PAC Analyst at BCD Travel, a Reporting Analyst and Customer Success Manager at LightBox, and various customer-focused positions at Sage. Casey began earlier career as a Manager at D.J. Bibingkahan Restaurant and gained initial experience as a Street Team Member at CBS Radio. Educational achievements include a Bachelor of Science in Information Technology Systems from Colorado State University Global and an Associate of Arts in Audio Production from The Art Institutes.