Haley Martone

Haley Martone is a seasoned customer success professional with extensive experience in leading customer success initiatives across various organizations. Currently serving as Team Lead and Senior Customer Success Manager at Placer.ai since May 2022, Haley oversees customer lifecycle management and collaborates cross-functionally to enhance client relations and drive revenue. Previously, at TRUENORTH, Haley was responsible for the customer success process for 25 accounts, developing and implementing several key processes including renewals and customer feedback. At Talkdesk, Haley managed 45 commercial accounts and executed customer success plans while fostering client adoption. Earlier experience at Refinitiv involved managing high-value corporate accounts, significantly contributing to annual recurring revenue. Haley holds a Master of Science in Integrated Marketing Communication and a Bachelor's degree in Marketing from Florida State University.