Sophia Neumann

Business Consultant - CX Strategy at Plan.Net Group

Sophia Neumann began their work experience in 2014 as a Store Employee at dm-drogerie markt Deutschland. Sophia continued in this role until April 2015. In November 2016, they returned to dm-drogerie markt Deutschland as a Store Employee and worked until October 2017. From December 2016 to August 2018, Sophia worked as a Working Student in Campaign Management Public Video at Ströer SE & Co. KGaA. Sophia then joined Amazon in October 2018 as a Working Student Cross-Site, Insights & Events. During their time at Amazon, they managed major gifting events, allocated high-visibility campaigns, and conducted quality management and A/B testing for the company's homepage. In August 2020, Sophia transitioned to the role of EU Communications Manager at Amazon until May 2022. Subsequently, they became the Marketing Manager for AmazonSmile, responsible for customer acquisition and brand relationship-building. Sophia's most recent work experience is as a Business Consultant for CX Strategy at Plan.Net Group starting in June 2023.

Sophia Neumann has a diverse education history. Sophia began their educational journey at Geschwister-Scholl-Gymnasium, where they pursued their Abitur from 2006 to 2014. After completing their secondary education, they joined Hochschule Fresenius, where they obtained their Bachelor of Arts degree in Media and Communication Management from 2015 to 2018. Building upon their undergraduate studies, Sophia then pursued a Master of Science degree in Business Psychology at the same institution from 2018 to 2020.

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