Plan Partners
Maria Gracia Gallo is an experienced customer service professional currently serving as a Senior Customer Service Officer at Plan Partners since October 2021, where responsibilities include mentoring new officers and managing sensitive customer escalations. Prior roles include Customer Service Officer positions at Datacom and Plan Partners, focusing on customer support and satisfaction. Maria's background also includes digital marketing coordination for various companies and internships in marketing and commercial analysis. Currently pursuing an Executive MBA at the University of Adelaide, Maria holds a Bachelor of Commerce with a focus on Marketing and International Business, along with a Diploma in Film and Television Production.
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Plan Partners
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At Plan Partners, we are committed to helping our customers bring their NDIS plans to life by offering two services: Plan Management and Support Coordination. Our unique approach to the disability sector makes a real difference in people’s lives every day as we help them navigate the complexities of the system and unlock the potential of their NDIS plans. Plan Management makes it easier for our customers to manage their NDIS funds by freeing them from the time-consuming daily administration tasks. Our Support Coordinators work closely with our customers to understand their needs and goals, and then help find and connect them with people who are a good fit for their situation. We always put our customers first. We are a committed partner, as displayed in our Customer Charter, supporting them at every stage of their NDIS journey.