Carol W. has a diverse work experience spanning over two decades. Carol'smost recent position is as a Fraud Investigation Manager at Planet Home Lending, LLC since 2020. Prior to that, they worked as a Senior Fraud Review Specialist at Rushmore Loan Management Services LLC from 2018 to 2020 and as a Senior Fraud Specialist at BBVA Compass from 2016 to 2018.
Carol's earlier experience includes roles such as an Assistant Vice President - Contract Recovery / Risk & Repurchase at Nationstar Mortgage from 2012 to 2016, a Senior Credit Risk Analyst at MetLife Home Loans from 2011 to 2012, and an Assistant Vice President - Repurchase / Fraud Analyst at Citibank Texas, N.A. from 2009 to 2011.
Before transitioning into the mortgage industry, Carol worked as a Loan Officer in the Home Construction Division at Indymac Bank from 2006 to 2008, a Mortgage Loan Originator at Countrywide Home Loans from 2005 to 2006, and a Branch Manager / Retail Loan Officer at Town & Country Credit from 2003 to 2005. Carol began their career as an Assistant F & I Manager, Sales at a Chrysler Dodge Dealership from 1996 to 2003.
Carol W. has a Certificate of Training in Advanced Identity Theft from FBI-LEEDA, obtained in 2017. Carol has also completed the SAFE Comprehensive PE Course - TX from Mortgage Educators & Compliance Inc. and Continuing Education in Ethics, Fraud Analysis & Investigation, Insurance from Kaplan, although the specific years of completion are not provided. Additionally, Carol W. holds a General Lines Agent certification in Life, Accident, Health and HMO from the Texas Department of Insurance, obtained in March 2009.
2020 - present
Fraud Investigations Manager at BlueVine
Fraud Investigation Manager at Woodforest National Bank Inc.
Fraud Investigations Manager at Chime
Fraud Investigations Manager at Marquette Bank
Identity Theft And Fraud Investigation Manager at Exeter Finance