Charlie E Tyler

Charlie E Tyler is an experienced IT professional with a strong background in technical support and executive assistance. Currently serving as an IT Support Technician – Level II at Planet Home Lending, LLC since June 2021, responsibilities include resolving escalated end user help requests and ensuring efficient computer operations. Prior to this role, Charlie worked at Aetna, a CVS Health Company, from February 2008 to March 2021, where duties included providing executive support for senior management, problem resolution for IT products, overseeing software and hardware installations, and coordinating offsite support. Expertise encompasses desktop support, new technology implementation, and audio-visual conferencing.