Michael Noah

Mortgage Default Contact Center Manager at Planet Home Lending

Michael Noah has a diverse work experience spanning various roles and responsibilities in the financial industry. Michael is currently working as a Mortgage Default Contact Center Manager at Planet Home Lending, LLC. Prior to this, they served as a Funding Operations Manager at PennyMac Loan Services, LLC, where they were responsible for ensuring regulatory compliance, improving workflows, and exceeding client expectations.

Before joining PennyMac Loan Services, LLC, Michael worked at Epiq as a Contact Center Supervisor, overseeing workforce management, training, and quality assurance processes. Michael also had a role as a Loss Mitigation Manager, AVP at KeyBank, where they spearheaded the acquisition of the Consumer and Mortgage Default Division and ensured adherence to regulatory requirements.

Furthermore, Michael's experience includes working as an Asset Manager at FDIC Contracted through Seneca Mortgage Servicing, LLC, where they restructured loan portfolios and represented investors in legal proceedings. Michael also served as a Loss Mitigation Project Manager at HSBC, managing foreclosure loan portfolios.

Earlier in their career, Michael held roles such as Foreclosure Supervisor of Payoff and Reinstatement Department at Steven J Baum PC, Inbound Sales Representative at KeyBank, Loss Mitigation Specialist at Conseco Finance Service Corp, and Senior Recovery Specialist at M&T Bank.

Throughout their career, Michael has demonstrated strong leadership, regulatory compliance, and process improvement skills.

Michael Noah attended Erie Community College from 2003 to 2004, where they studied Business Administration. Michael did not obtain a degree during their time at the institution.

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Timeline

  • Mortgage Default Contact Center Manager

    July, 2022 - present

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