Avinash R Mugali

Avinash R Mugali currently serves as Area Vice President of Customer Experience at Planful, leading the Customer Experience Hub which includes Technical Account Management, Customer Success, and Professional Services since December 2024. Prior to this role, Avinash held the position of Head of Customer Excellence at Darwinbox from June 2022 to November 2024, overseeing multiple departments to enhance organizational impact. Avinash's experience also includes significant roles at Elementor, Planful, InsideView, VMware, Hewlett-Packard, and Vanguard Infotech, with a strong focus on customer support and management operations across various regions. Academic credentials include degrees in Executive Leadership, Business Administration, and Management from institutions such as Jack Welch Management Institute and SMU University.