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Aimee Benitez

Customer Experience Agent at Planning Center

Aimee Benitez has a diverse work experience spanning different roles and industries. Aimee is currently working as a Customer Experience Agent at Planning Center since February 2023. Prior to this, they owned their own business called Benitez Virtual Solutions starting from August 2022.

From 2015 to February 2023, Aimee worked at Klingberg Family Centers as a Development Associate. Aimee'sresponsibilities included managing administrative tasks for the Development Department, such as writing fundraising materials, managing websites and social media accounts, processing donations, and maintaining the fundraising database. Additionally, they were successful in securing $75,000 to $379,000 in annual grants and organizing a renowned annual antique car show that raised around $200,000 through sponsorships.

Before that, Aimee worked at Sinclair Risk & Financial Management from January 2013 to February 2015. Aimee held the position of a Risk Analyst and Human Resources Assistant. In their role, they assisted the VP for Risk Management in daily operations, including report writing, client correspondence, and research. Aimee also provided support in HR activities, such as COBRA administration and onboarding.

Aimee's work experience traces back to their time at Houghton College from 2010 to 2012. Here, they held various office assistant positions in different departments, including the Conference Office, Office of Student Life, and Center for Academic Success & Advising. Aimee'sresponsibilities ranged from editing and formatting handbooks to answering phones and assisting leaders.

Lastly, Aimee started their career as a Bookseller at The Alphabet Garden from March 2006 to April 2011.

Overall, Aimee has gained a wide range of skills and experiences in customer service, business ownership, development, risk analysis, human resources, and office administration throughout their career.

Aimee Benitez completed their Bachelor of Arts (B.A.) degree in English Literature from Houghton University, where they studied from 2009 to 2012. Prior to that, they attended Naugatuck Valley Community College from 2007 to 2009, although their specific degree and field of study during that time are unknown. In August 2019, Aimee obtained certification in Mental Health First Aid USA from the institution of Mental Health First Aid USA.

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Timeline

  • Customer Experience Agent

    February, 2023 - present