Jonathan Black

Jonathan Black's work experience begins in 2006 as a Tour Partner at The Shops at NBCUniversal. From 2007 to 2011, they worked as a Membership Associate at Actors' Equity Association, where they processed collective bargaining agreements and audited production company bonds. In 2010, they transitioned to the role of Producer at MADE FOR MANHATTAN.

In 2012, Jonathan joined Walt Disney World as a Training Coordinator, responsible for developing and delivering new hire onboarding content and providing constructive feedback to learners. Jonathan left Walt Disney World in 2016 to become a Premier Support Solutions Representative at Asurion, where they provided expert troubleshooting and instruction to clients.

From 2015 to 2017, Jonathan worked as a Creative Consultant at Attractions Magazine, focusing on episode concept and structure for the web series "Florida E-Ticket" and managing social media outreach. In 2018, they worked as a Specialist at Apple, serving as a brand ambassador and providing device setup, education, and troubleshooting support.

Jonathan then joined Universal Orlando Resort in 2019 as a Guest Services Coordinator, responsible for documenting and resolving feedback and screening disability and HIPAA-related service concerns. Jonathan later became a Guest Communications Coordinator, handling feedback for multi-resort, theme park, and studio operations.

In 2021, Jonathan worked as an Associate Client Support Consultant at ADP and is currently employed as a Client Account Associate at PlanSource. In these roles, they provided support to clients, brokers, and internal teams, maintained complex client configurations, and provided technical instruction and education on system and additional services.

Jonathan Black began their education in 2004 at the American Musical and Dramatic Academy, where they completed a Certificate of Professional Performance Training. Jonathan attended this academy until 2006. In 2007, they enrolled at SUNY Empire State College and continued their education until 2009. However, it is not specified whether they obtained a degree or pursued a specific field of study at this institution.