Adriana Alfredsson

Adriana Alfredsson is an experienced professional in customer care and technical support, currently serving as a Strategic Care Manager at Planview, Inc. since January 2015, where responsibilities include implementing policies, enhancing issue resolution processes, and collaborating with various departments. Prior roles at Planview include Customer Care Manager, Interim Team Leader, and Customer Care Consultant for Projectplace, where Adriana provided technical assistance and contributed to knowledge management. Previous experience includes serving as Senior Account Coordinator at Groupe Henner, managing client relations and market analysis, as well as holding positions at SIACI SAINT HONORE, overseeing teams and contract administration. Adriana holds a degree in Economie from L'Université à Skövde and a Lycée degree in Economie from Kungsmadskolan.