Wanderson Cardoso de Lima has a strong background in IT management and support roles. Wanderson most recently worked at Builders as the Gerente de Operações de TI - VSM - Cloud DevOps. Prior to that, they were the Gerente de Suporte at BEES, where they managed a team of 14 support analysts and oversaw support operations in non-production and production environments. Wanderson also has experience as a Gerente de Projetos at IBM, managing projects for large clients and leading mixed teams in Brazil and India. Earlier in their career, they worked as a Supervisor de TI at Cofema Atacadista and Alinutri Refeições Industriais Ltda, where they were responsible for managing support teams, infrastructure, and servers. Additionally, they have experience as an Analyst de Suporte at Lahumanbr and voestalpine Group-IT, where they were involved in ITIL implementation and project management. Wanderson has demonstrated expertise in managing teams, infrastructure, and projects in various IT environments.
Wanderson Cardoso de Lima has a diverse education history. Wanderson obtained a Master of Business Administration (MBA) degree in Strategic and Economic Business Management from FGV - Fundação Getulio Vargas, studying from 2017 to 2020. Prior to that, from 2012 to 2014, they pursued a specialization in Project Management in the field of Information Technology at INPG Business School. Their undergraduate education took place from 2006 to 2011 at Universidade Paulista, where they earned a Bachelor's degree in Computer Science.
In addition to their formal education, Wanderson has obtained several certifications to enhance their skills and knowledge. These include certifications in people skills such as resilience, growth mindset, learning agility, and time management, obtained from IBM in August 2020. Wanderson also earned certifications in client-facing skills, associate project management, and explorer project management from IBM in June 2020. Additionally, Wanderson holds certifications in various areas of professional development, including the Scrum Foundation Professional Certificate (SFPC) from CertiProf in June 2020. Wanderson has completed several LinkedIn courses in topics such as collaboration, productive meetings, resilience, focus improvement, overcoming procrastination, task delegation, inventive development, time management, virtual team management, and interpersonal communication techniques. In September 2019, they obtained the Enterprise Design Thinking Practitioner and Success Skills Foundations certifications from IBM. Previously, in August 2019, they achieved the IBM Agile Explorer certification. Lastly, in May 2016, Wanderson completed a course in leadership, interpersonal intelligence, and effective communication offered by MasterMind Treinamentos.
It should be noted that the information provided does not include the specific completion month and year for the ITIL V3 Foundation certification.
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