Marin Saroya is an experienced customer service professional currently serving as the Head of Customer Service at Playermaker since July 2022, focusing on delivering high-quality support and enhancing self-service experiences. Previously, Marin held roles at eToro, including Tier 1 Customer Experience Team Lead, where responsibilities included managing a team of support agents and overseeing quality control. Marin's career also includes significant experience at Credit Sense, where leadership roles spanned from Head of QC & BackOffice Departments to Customer Care Team Leader. Marin's early experience includes roles in customer care and administration for companies like Bali Hotel and Kener Lending, along with a foundational position as a Rehabilitation Coordinator with the Ministry of Defence in Israel. Currently pursuing a degree in Bio-Technology at The Open University of Israel, Marin demonstrates a commitment to continuous professional development.
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