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Zak Escamilla

Key Accounts Customer Success Manager at PlayOn! Sports

Zak Escamilla has a vast professional background, starting with their current role as a Key Accounts Customer Success Manager at PlayOn! Sports. Zak began their career in 2013 at UPS, where they worked as an Account Technology Specialist, specializing in negotiating and implementing technology solutions to enhance client efficiency. In 2014, Zak moved on to Pearson, serving as an Account General Manager and later as a Regional Manager of Online and Blended Learning. In these roles, they developed and maintained positive relationships with educational institutions, conducted live webinars, and collaborated with colleagues to schedule presentations for decision makers. From 2016 to 2018, Zak worked as an Education Management Specialist at Fuel Education LLC, where they collaborated with educators to provide effective online learning solutions and negotiated deals with school personnel. Finally, Zak returned to Pearson in 2018 as a Client Success Account Manager & Relationship Analyst, managing 240 partner accounts across the United States and completing multiple complex projects on time. Overall, Zak Escamilla has demonstrated a strong background in customer success, account management, relationship building, and negotiation.

Zak Escamilla attended San Antonio College from 2007 to 2009, where they focused on studying Radio and Television. Following this, from 2009 to 2013, Zak pursued a Bachelor of Arts (B.A.) degree in Political Science and Government at The University of Texas at San Antonio.

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Timeline

  • Key Accounts Customer Success Manager

    December, 2022 - present