PlayOn! Sports
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- Customer Service and Support
Customer Service and Support
About
The Customer Service and Support team at PlayOn! Sports is dedicated to ensuring a high-quality experience for users engaging with the company's high school sports content. This team handles a variety of responsibilities, including customer service, technical support for streaming issues, account management, school support, retention marketing, and product support. They work collaboratively to resolve customer inquiries, manage escalations, assist schools with technical needs, and drive customer success and retention efforts. Their goal is to maintain a high level of user satisfaction and seamless access to PlayOn! Sports' media offerings.
Team members
Alicea Fuller
Customer Service Representativ...
Ayana Ezell
Senior Service Call Coordinato...
Brandon Honore
Product Support Engineer
Brandon L.
Senior School Support Speciali...
Chelsea Jackson
Field Support Manager
Christopher Nickel
Customer Success Manager
Julie Fields
Retention Marketing Manager
Kamille Cheatham
Customer Success Manager
Kelly Christensen Br...
Customer Success Manager
Kenneth House
Escalation Manager
Kesa Brown
Customer Service Agent
Kristen Skipper
Customer Success Manager
Kyle Snider
Customer Service Agent
Lauren Holston
Customer Success Manager
Ross Lawrence, M.S.
Customer Success Manager
Sam Pasic
Senior Manager Of Technical Pr...
Sara Spradlin
Escalation Manager
Sarah Matl
Manager, Customer Success
TJ Peoples
School Support Specialist
Tanner Horton
Technical Support Engineer
Tiffany Simon
Technical Streaming Support Sp...
Tomer Wagshal
Renewal Specialist
Zak Escamilla
Key Accounts Customer Success ...
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