Leidy Catalina Rodríguez Laverde

Leidy Catalina Rodríguez Laverde has extensive work experience in various roles. Leidy Catalina is currently employed at Playvox as a Customer Support Engineer since October 2022. Prior to this, they worked at Nub7/8, starting in September 2020 as an Offer Advisor and later became a Compass Advisor at Cisco from August 2021 to November 2021. Additionally, they served as a Technical Onboarding Specialist from November 2021 to October 2022.

Before joining Nub7/8, Leidy worked at XCB Intcomex as a Senior Inside Sales Representative from June 2017 to September 2020. Leidy Catalina started their career at Sitel in June 2016, providing technical support to clients in a bilingual part-time position.

Leidy Catalina Rodríguez Laverde attended Universidad Manuela Beltrán from 2014 to 2021, where they pursued a degree in Ingeniería and specialized in Ingeniería Electrónica. In addition to their undergraduate education, Leidy obtained several certifications from Cisco. In November 2021, they completed the CX Baseline Training certification. In December 2021, they obtained the Implementing and Administering Cisco Networking Technologies certification. In February 2022, Leidy earned the CCNA certification, followed by the Securing Networks with Cisco Firepower Next Generation Firewall certification in March 2022.