Janie To is an experienced Business Analyst currently working at Plaza Home Mortgage, Inc. since April 2021, where responsibilities include analyzing data to improve processes and ensure projects align with business objectives. Prior experience includes a role as Business Analyst at NewRez LLC from June 2015 to April 2021, involving stakeholder engagement and business process optimization. Additional positions at NewRez LLC include Manager of Client Support, focusing on managing client processes and enhancing performance, and CRM Analyst, where Janie contributed to the successful launch of SugarCRM and user training. Earlier experience includes serving as a Mortgage Loan Closer at New Penn Financial, LLC, and as a Program Assistant at The Mayor's Commission on Literacy. Janie holds a Bachelor's degree in Finance from the Fox School of Business at Temple University, obtained in 2012.
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