Daoud Paul Thomas

Customer Support Team Lead at Plentys.pk

Daoud Paul Thomas has a diverse work experience spanning various industries. Daoud Paul is currently working as a Customer Support Team Lead at Plentys.pk. Prior to this, they served as an Assistant Manager Customer Support at Siar digitals, where they were responsible for coordinating with the development team for website research and development. Daoud Paul also handled social media platforms and approved product creation for clients.

Before that, Daoud worked as a Customer Service Representative Team Lead at Alkaram Studio, where they attended calls, responded to customer emails, and handled social media queries. Daoud Paul also worked as an Office Assistant & Event Organizer at Cordoba Elementary School, where they handled admissions queries, dealt with parents and students, and managed event requirements.

Earlier in their career, Daoud gained experience as a Customer Service Representative at Daraz, where they handled customer inquiries and coordinated with customers through calls and emails. Daoud Paul also worked as a Business Development Executive at ICM JAPAN, where they called car dealers, bid in auctions, and coordinated with them through calls and emails. At blueEX, they served as a Customer Care Officer, attending calls, composing emails, and coordinating with customers and vendors.

Overall, Daoud has proven skills in customer support, coordination, and social media management, gained from their experience in various organizations.

Daoud Paul Thomas began their education at St. Paul's English High School, where they completed their Matriculation degree from 2001 to 2010. Daoud Paul then attended Intermediate Board Karachi from 2011 to 2013, earning their Intermediate degree in Business/Commerce, General. Currently, Daoud is pursuing a degree in E-Commerce/Electronic Commerce from ILMA University (formerly IBT), which they have been enrolled in since 2016.

Links

Previous companies

ICM JAPAN logo
Daraz logo
blueEX logo

Timeline

  • Customer Support Team Lead

    August, 2021 - present