Ken Milstone-Turner

Ken Milstone-Turner has a diverse work experience spanning various roles and industries. Ken started their career as the Director of Operations and later became the VP of Program Development at the Ted Rogers Sales Club, where they led the planning and execution of a comprehensive sales curriculum. Ken trained and mentored team members, resulting in awards and improved lesson quality.

In 2019, Ken joined FreshBooks as an Account Manager, where they managed and upsold to top-tier customers. Ken achieved their monthly sales quota and successfully moved $4,000,000 of online payments to FreshBooks Payments. Ken also contributed to the growth of high-value accounts and created new Salesforce reports for the Account Management team, resulting in additional revenue.

Starting in 2020, Ken took on the role of Automation Consultant at KMT Automation. Ken built over 200 automations for 40+ customers across 15 industries, saving clients time and resources. Ken focused on CRM management and integrating data from various sources to establish a centralized system.

Recently, in 2023, Ken joined Plooto as the Sales Operations Specialist. Ken collaborates with the adoption team to streamline sales operations, enhance efficiency, and drive revenue growth. Ken utilizes tools like Salesforce, Clickup, and Notion to track, analyze, and report on key sales metrics, providing valuable insights to stakeholders.

Throughout their career, Ken has gained valuable experience in sales operations, CRM management, and automation implementation. Their combination of sales expertise and technical skills enables him to make data-driven decisions and optimize processes for organizations.

Ken Milstone-Turner completed their Bachelor's Degree in Business Management at the Ted Rogers School of Management, Toronto Metropolitan University, from 2014 to 2019. In 2021, they enrolled in Trailhead by Salesforce to further enhance their skills in Selling Skills and Sales Operations. Additionally, they obtained certifications such as Learn SQL Course from Codecademy in October 2022, Hubspot Inbound Sales Certification from HubSpot Academy in May 2019, Sales Prospecting from LinkedIn in December 2018, and Startup Certified from Ryerson University in January 2018.