Suvarna Singh

Suvarna Singh has extensive work experience at PLP Group, starting with their role as a Call Centre Consultant from 2008 to 2012. Suvarna then worked as a Call Center Supervisor from 2012 to 2016, where they managed a team, ensured high-quality customer service, and handled various administrative tasks. In 2017, they transitioned to the role of Customer Experience Team Manager, focusing on improving customer satisfaction, loyalty, and overall experience. Currently, they hold the position of Business Unit Head, where they manage a team, develops strategies for business growth, and works towards achieving company goals and objectives.

Suvarna Singh began their education in 2005 at the University of South Africa/Universiteit van Suid-Afrika, where they studied Human Resource Management. While attending university, they did not complete a specific degree program. In 2007, they enrolled in Cornerstone HR to pursue a degree in Call Centre Management, which they completed in the same year. Subsequently, in 2008, Suvarna Singh continued their education at SETA, focusing on Contact Centre Support at the NQF Level 2. Finally, they attended Siyanqoba and completed a degree in Generic Management at the NQF Level 5 in 2022. Suvarna is expected to complete their education journey in 2025 at the University of South Africa/Universiteit van Suid-Afrika, but the specific degree they will obtain is not mentioned.