Charlotte Robinson

Charlotte Robinson is currently the Director of Customer Operations at Plug Me In. Previously, she worked at Calisen as the Head of Data Services, where she developed strategies and ensured compliance to industry initiatives. Prior to that, she held various roles at npower, including Head of Enrolment and Adoption Operations and Infrastructure Operations Manager. Charlotte is an electricity industry expert with a background in economics and sociology, holding certifications in PRINCE2 Agile and Six Sigma. She has a proven track record of leading operational teams and spearheading projects to increase profitability and reduce costs.