Erotokritos Giannakopoulos

Erotokritos Giannakopoulos has extensive experience in customer support and technical support roles. Currently serving as Customer Success Lead at Plum since October 2021, Erotokritos has contributed as a Quality Assurance Specialist and Customer Support Specialist. Previously, during a tenure at Vodafone from October 2018 to May 2019, Erotokritos worked as a Technical Support Representative. Additional experience includes a role as a Technical Support Specialist at Teleperformance Greece from September 2017 to March 2018, providing Tier 1 support for Microsoft Office 365 and Canon products. Erotokritos holds a degree from the Hellenic Open University, completed in 2021, and another from the University of the Aegean, earned in 2014.