Jessica H.

Jessica H. is a skilled professional with extensive experience in project coordination and customer success. Currently serving as a Project Coordinator for Digital Strategy & Operations at Pluralsight, Jessica leads complex strategic programs and has standardized key processes across Customer Success teams. Previous roles include Customer Success Account Manager and Customer Success Associate at Inspirit, where data-driven strategies improved customer usage significantly. Jessica's background in education, with positions at Ohio Virtual Academy, Insight School of Ohio, and Claymont High School, showcases expertise in program development and collaboration, with a focus on inclusive environments and measurable outcomes. Jessica holds a Bachelor's degree in Mass Communications with a specialization in Public Relations and a Master's degree in Special Education and Teaching from Wright State University.