Josh Burkhead

Sr. Customer Advocacy Manager at Pluralsight

Josh Burkhead is a seasoned professional in customer advocacy and marketing, currently serving as the Sr. Customer Advocacy Manager at Pluralsight since May 2021. In this role, Josh establishes and executes advocacy best practices, programs, and processes, significantly revamping advocacy functions to enhance scalability. Accomplishments include launching a customer nominations workflow that closed over 100 co-marketing opportunities in 2022 and establishing a CRM framework to track customer-driven content impact. Previous experience includes managerial roles in customer success marketing at Salesforce and various marketing positions at Allegient, LLC, Officescape, Telework Advocacy, and Promethium Marketing. Josh also has notable contributions as a producer and host for Rock Crushes Paper Podcast and received the Microsoft Most Valuable Professional award from 2005 to 2008 for support in the Xbox community. Josh holds an Associate of Arts degree in Graphic Communications from Purdue University Fort Wayne.

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