Michael Kohanfars

Michael Kohanfars is a seasoned technical program manager with extensive experience in customer experience, machine learning, and engineering education. Currently serving as the Principal Technical Program Manager at Pluralsight, Michael leads the transformation of multimillion-dollar customer success engagement models and has significantly reduced customer onboarding time. Previously at Salesforce, Michael collaborated with senior executives to develop knowledge and training strategies, driving cross-functional initiatives that enhanced new hire experiences and increased NPS scores. Michael’s background includes diverse roles at UC San Diego, ViaSat, Qualcomm, and NASA Jet Propulsion Laboratories, coupled with formal education in computer science and data science.